Privacy Policy

Last updated: January 2025

1. Overview

TumakrGuide ("we", "us", "our"), operated by One Day Korea Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our service.

2. Information We Collect

We collect information you provide directly, such as your name, email address, and payment information when you create an account or make a purchase. We also collect location data during active tours to provide navigation and check-in features, device information, and usage data to improve the Service.

3. How We Use Your Information

We use your information to provide and improve the Service, process transactions, send tour-related communications, provide customer support, and personalize your experience. Location data is used solely for tour navigation and check-in functionality and is not tracked when you are not actively using a tour.

5. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, though some features of the Service may not function properly without them.

Essential Cookies

These cookies are necessary for the website to function properly. They cannot be disabled.

Cookie Name	Purpose	Duration	Provider
sb-*	Supabase authentication session	Session	Supabase
NEXT_LOCALE	Language preference	1 year	TumakrGuide
tumakr-language	Language store	Persistent	TumakrGuide
cache_version	Cache invalidation	Session	TumakrGuide
tumakr_device_session_id	Device session tracking	Session	TumakrGuide
cart-storage	Shopping cart state	Persistent	TumakrGuide

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. (Google Analytics, GTM)

Cookie Name	Purpose	Duration	Provider
_ga	Google Analytics user distinction	2 years	Google
_ga_*	Google Analytics session	2 years	Google
_gid	Google Analytics user distinction	24 hours	Google
_gcl_*	Google Ads conversion tracking	3 months	Google

Performance Cookies

These cookies help us monitor application performance and detect errors to provide a better service. (Sentry)

Cookie Name	Purpose	Duration	Provider
sentry-*	Error monitoring and performance	Session	Sentry

Third-party Functional

These third-party services are required for core features such as map navigation and walking routes. They are always active.

Cookie Name	Purpose	Duration	Provider
NID, CGIC	Google Maps personalization	6 months	Google
TMAP session	Walking route calculation	Session	SKT

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete your personal information. You can update your profile information through the Service or contact us to request data deletion. You may also request a copy of your personal data. Account deletion will remove all associated personal data from our systems.

8. Children's Privacy

The Service is not intended for children under the age of 14. We do not knowingly collect personal information from children under 14. If we learn that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@tumakrguide.com.

Back to Home