Privacy Policy
Last updated: January 2025
1. Overview
TumakrGuide ("we", "us", "our"), operated by One Day Korea Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our service.
2. Information We Collect
We collect information you provide directly, such as your name, email address, and payment information when you create an account or make a purchase. We also collect location data during active tours to provide navigation and check-in features, device information, and usage data to improve the Service.
3. How We Use Your Information
We use your information to provide and improve the Service, process transactions, send tour-related communications, provide customer support, and personalize your experience. Location data is used solely for tour navigation and check-in functionality and is not tracked when you are not actively using a tour.
4. Information Sharing
We do not sell your personal information. We may share your information with service providers who assist in operating the Service (such as payment processors and email services), when required by law, or to protect our rights. All third-party service providers are bound by confidentiality agreements.
5. Cookies & Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, though some features of the Service may not function properly without them.
6. Data Security
We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to access, correct, or delete your personal information. You can update your profile information through the Service or contact us to request data deletion. You may also request a copy of your personal data. Account deletion will remove all associated personal data from our systems.
8. Children's Privacy
The Service is not intended for children under the age of 14. We do not knowingly collect personal information from children under 14. If we learn that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@tumakrguide.com.